A new bot or chatbot is an artificial intelligence software that uses AI to automatically open and sustain conversations with current users on a particular platform. Users can simply type a message into the chat box and then the bot will automatically reply to them as if they were a friend. In turn, this means that the bot has taken all the work out of conversation management. Simply put, customers want to be able to chat with their friends and businesses want to attract new customers. Therefore, it only makes sense to partner with a company that has a chatbot that can perform these tasks for them.
There are several major advantages associated with having a Facebook Chatbot. The Bot not only provides businesses with a convenient way of interacting with their customers, but it also allows them to interact with their market in new ways. As previously stated, Messenger Bots are very useful because they allow customers to send instant messages to each other. This is extremely beneficial because it allows users to interact with one another without actually having to leave the comfort of their homes.
There are currently four different types of Facebook Messenger Bot applications in use today. The first is Conversational AI, which has been developed by researchers at Facebook's artificially intelligent team. The second is the Facebook Enterprise Bot, which has been designed to aid real estate agents in their conversations with potential buyers. The third is the Facebook Open Messenger Bot, which is an open source project from Facebook's platform team. Finally, the last is the Facebook Video ChatBot, which is an interactive bot that runs on the Facebook Instant Message system. All four of these ChatBot types have various different functions that are beneficial to businesses.
The first application is Conversational AI. This bot keeps conversations rolling and allows customers to engage in conversation with others on Facebook. In order for this to happen, the Facebook Messenger Bot maintains conversations going and searches through the chat history of users to find the most relevant conversations. In the process, it learns about different characteristics of the types of conversations being had, such as which groups talk about real estate and which ones do not. Based on this information, the Facebook Messenger Bot can detect when it's time to engage in a conversation and initiate it or simply continue browsing through the chat history.
The second application is the Facebook Enterprise Bot, which works with the Facebook Enterprise app. The Facebook Enterprise app acts as a sort of webhook for all requests made by Facebook users, so it can track how many people click on links and even perform authentication. The webhook is implemented through the Facebook Messenger Bot, which automatically downloads and installs the Facebook Enterprise Bot on the end user's website. The bot connects to the server through the WordPress install and automatically logs in and starts performing business functions.
The third application is the Facebook SMS Marketing Bot. Similar to the webhook approach, the Facebook Messenger Bot connects to the server through WordPress, holds conversations, and uses the same tokens as the Facebook Messenger Bot. It also integrates with the Facebook Enterprise Bot and performs similar functions. In addition, it sends out marketing emails to customers with the same email as the Bot.
There are several advantages to integrating these three bots into one's website. One of the main advantages is that it enables businesses to make their online presence known to customers through more than just one platform. When you have your own Facebook page, Facebook Business Page, and the Facebook Messenger Bot, you already have an online presence, and this allows a company to expand its range of customers through a variety of web channels. This third most-used app further enables companies to provide better customer service to their customers and entice new ones.
The Facebook Messenger Bot is able to send messages directly to the user's desktop, mobile device, or Facebook contacts. The Facebook Enterprise Bot connects a business with the Facebook enterprise site, making it easier for businesses to provide information to customers in ways they would like to receive them. These bots can be integrated into existing websites and provide customers with a convenient and comprehensive way to contact a business.